Contacts

Get in touch with Bonusphere support for app help, bonuses inquiries, media requests, or partnership proposals. Our team focuses on providing an entertaining, virtual-only social casino experience for players in Australia.

Quick contacts

Email: Bonusphere@outlook.com
Phone: + (61) 43 975-12-34
Office: Unit 3, 28 Bridge Road, Richmond VIC 3121, Australia
Support hours: Mon–Fri 9:00–18:00 AEST

How we can help

Choose the topic that best matches your request to speed up our response.

Account & Profile

Username, profile settings, and virtual balance questions.

Technical support

Crashes, performance, and app compatibility on iOS/Android.

Bonuses

Questions about social casino bonuses and free spins.

Partnerships

Media, affiliates, or app partnership enquiries.

Contact form

Send us a message and we will respond within our support hours. This service is entertainment-only; do not send financial or sensitive personal data.

Meet the team

Jordan Reed — Head of Support

Jordan leads our Australian support team and ensures timely replies to enquiries about gameplay, bonuses and technical issues. Our staff do not process payments or handle financial instruments — we only support the virtual social casino experience.

FAQ

*** — Bonusphere is an entertainment-only social casino using virtual coins and points. There are *** deposits, staking with real money, or cash payouts.

We typically respond within 48 hours on business days. For urgent technical issues, include device details in your message.

We may assist with technical discrepancies related to localStorage or device issues but cannot grant real-money compensation. Provide screenshots and a description for review.

Gallery & locations

Snapshots from our community events and office.